Our warranty is only extended to the original purchaser of the products.
Warranty defects may either be repaired or replaced at the discretion of Nora’s
Nursery. All diapers with excessive wear will not be replaced or repaired
under our warranty. Except in cases of manufacturing or component defect,
this warranty does not cover leaking, wicking, staining, diaper odor or normal
wear/tear or inappropriate undoing of the snaps.
Snaps: We offer a 365 day warranty on all our snaps. If your
snap pulls off, cracks or isn’t working let us know and we will fix it right
Elastics: We have a 120 day warranty on all elastics. Elastics that
have become un-attached in the casing, stitching undone, or have a defect due
to a manufacturing error are covered under the warranty. Elastic that has been
dissolved or become corroded due to detergents or cleaning agents are not
covered under the warranty.
Sewing: We have a 120 day warranty on all stitching and seams.
Holes or snags that occur in any of the fabrics due to wear and tear of the
fabrics are not covered under our warranty.
PUL (Polyurethane Laminate – The waterproof part): The liner has a
120 day warranty from delamination. The PUL leaking is not a manufacture
defect and it is caused by not following the washing instructions. The life
expectancy of our products depends on the degree of care taken, the quantity of
diapers in your rotation and type of abuse the diaper is given. Proof of purchase
from an authorized retailer is required if you have not purchased your product
directly from this site. Learn more about our warranty policy